Privacy Policy

Last updated: 5/12/2025

LeadMachine (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our services, including our CRM platform and any integrated applications such as Instagram via the Meta Graph API.

  1. Information We Collect

    We collect the following types of information:

    Account Information: Name, email address, phone number, business details, and login credentials.

    Leads and CRM Data: Contact records, notes, tags, and assignments related to your organization’s CRM activity.

    Social Profile Data: When authorized, we access limited public profile data from Instagram Business Accounts via Meta’s Graph API, including:

    • Username
    • Name
    • Biography
    • Website
    • Profile picture
    • Follower and media counts

    We do not collect private messages, passwords, or non-business data from social platforms.

  2. How We Use Information

    We use collected information to:

    • Provide, maintain, and improve our CRM services
    • Populate and enrich lead profiles
    • Enable integrations with Instagram and Threads for lead generation
    • Send notifications related to your account and assignments

    We do not sell or rent your data to third parties.

  3. Data Sharing and Security

    Data may be stored in secure cloud infrastructure and accessed by authorized personnel only.

    We do not share your CRM data with external parties except to comply with legal obligations or protect system integrity.

    Your Meta access tokens are stored securely and used only to access authorized business profiles.

  4. Your Rights

    You may:

    • Access and update your profile data at any time
    • Revoke social platform access by removing our app from your Meta settings
    • Request deletion of your account or associated data by contacting support
  5. Children’s Privacy

    LeadMachine is intended for business use only and is not designed for individuals under the age of 13.

  6. Contact Us

    If you have questions about this Privacy Policy, contact us at:

    Email: support@leadmachine.fyi

    Address: 320 Banyan Way, Melbourne Beach, FL 32951